Rules
 
 
General rules
All goods and services of Khoshkala website and online store, as the case may be, have the necessary licenses from the relevant authorities, and the activities of this site are subject to the laws of the Islamic Republic of Iran and the regulations for the production and publication of online content.
 
 
 
 
 

Of course, the observance of the rules on the website of Khoshkala online store is reciprocal, and the users are free to accept and, consequently, are obliged to comply with the current and current rules written on this page. Of course, the new orders and changes announced by the supervisory authorities will also be applied and updated on this page.

 

Rules for providing products and services

1- All the products offered in the website of Khoshkala online store have an official license and the necessary approvals from Inamad and the Ministry of Industry, Mines and Trade.

2- All products offered on the Khoshkala online store website are original. Khoshkala Online Store guarantees that it will not offer any counterfeit or unreliable products from manufacturers.

3- All products have a consumer price, which is updated online by the website of Khoshkala online store.

 

Rules for buying and sending orders

1- Khoshkala online store is obliged to prepare and submit a sales invoice before the finalization of the sales process.

2- The user will not be able to order products that do not have inventory.

3- Users must complete the order form with correct and complete information when ordering their desired product. Obviously, in case of incomplete or incorrect information, the user's order can not be tracked and delivered. Customers can enter the name, address and phone number of another person to receive the order, and if the order amount has been prepaid, the recipient of the order must have an ID card when receiving the goods.

4- Sending orders over 250 thousand tomans is free.

5- Sending orders according to the customer's request and receiving the costs related to orders in Tehran, which are sent by motor courier, will be done within 24 to 48 business hours. Also, the time for sending postal orders is the responsibility of the postal company or other transportation companies.

 

Users and privacy

۱- Membership in the Khoshkala online store website is free.

2- Khoshkala online store is obliged to protect and take care of users' personal information and will not be able to publish users' data including personal information, purchase records and users' private messages.

3- The maintenance of the password is the responsibility of the user and Khoshkala online store does not take any responsibility for the use of people other than the user's password.

4- Khoshkala online store does not have the right to use the user's contact number for commercial or advertising purposes and will only provide information upon the official request of the user on the Khoshkala online store website.

 

Rules for using and republishing the contents of Khoshkala online store

Using the contents of Khoshkala online store website (product information, articles, comments, etc.) is possible only by mentioning the source and inserting a direct link to the content page (not the main page of Khoshkala online store). Obviously, any use of the website content that is mentioned outside the rules will be unauthorized and will result in legal prosecution of the website.

 

User comments and its publication

1- No comments, criticisms or articles from users in Khoshkala online store will be published immediately and without the supervision of the relevant authorities.

2- Content that violates national laws or has a content contrary to public decency will be removed and its publication on the website will be prevented.

3- Comments and criticisms that contain insults or destruction of other users' personalities will also be deleted and will not be published.

4- The contents submitted by the users are the personal opinions and views of the user and Khoshkala online store will not accept any responsibility for its approval or disapproval.

5- Users are obliged to enter their name and surname when submitting comments on the website of Khoshkala online store.

6- Certainly, Khoshkala online store reserves the right to pursue and legalize erring users and violate the rules of the website.

 

Festival and special sales

1- Khoshkala online store Based on incentive plans and policies to satisfy users, you can design and hold festivals and all kinds of special sales on Khoshkala online store website.

2- The holding of each festival will be in accordance with the rules set for that festival, which will be fully informed on the relevant page.

3- The time of holding and services of each festival is based on the decision of the collection and the website can postpone or cancel the holding of festivals if necessary.